Innovation
Providing a service for Autoglass® Specials' Coach and Bus customers comes with a unique set of challenges. Fortunately, the resources that we have at our disposal allows them to be met with the highest standards of service.
Glass for the Coach and Bus market is extremely complex. Not only are there a high number of different vehicle models, but each of those vehicles has a large number of glass variants.
Fitting Coach and Bus glass is also a far more complex process than fitting glass to ordinary vehicles.
Initiatives to ensure the best possible service
Unique product identification database
Autoglass® Specials has developed a unique bespoke product identification database specifically for the Coach and Bus glazing market.
It enables our customer advisors to correctly identify the glass needed by our customers.
Coupled with the fact that all of our branches carry a comprehensive stock of coach and bus glass, this reduces vehicle downtime by ensuring our technicians have the right glass available for each specific job.
It also removes the responsibility of having to know exactly what type of glass is needed from the fleet operator.
Belron Technical - sharing expertise
Autoglass® is part of Belron, the world's largest vehicle glass repair and replacement company.
As such, Autoglass® benefits from Belron Technical's continued dedication to developing safe working processes and equipment to improve the safety and efficiency of fitting all types of vehicle glass.
Purpose-designed lifting devices aid technicians
Larger windscreens mean that increasingly more than two technicians are required for installation.
Autoglass® Specials has invested in a lifting device enabling two technicians to safely and efficiently install today's large modern windscreens.
